Frequently asked questions
What is Campus Store Rewards?
Campus Store Rewards is our loyalty program. When you shop online or in-store, you earn points on eligible purchases. As your points accumulate, they unlock rewards that can be used on future purchases.
The program allows customers to earn rewards when shopping with their campus store both online and in person.
How do I join Campus Store Rewards?
Joining the program is free.
You can enroll in several ways:
From your account page
If you already have an account, you can opt in to the program directly from your account page.
During online checkout
When shopping online, you may be prompted to join during checkout.
In-store
A store associate can create an account for you at checkout. Once your account is created and you opt in, your purchases can begin earning points.
Purchases must be associated with your account in order to earn points.
How do I earn points?
Points are earned on eligible purchases made online or in-store when the purchase is connected to your account.
Earn rates vary by product category:
Category
Points Earned
Course Materials — 1 point per $1 spent
Apparel, supplies, and other general merchandise — 5 points per $1 spent
Earn rates may vary by product or department, and some exclusions may apply.
How do rewards work?
Points accumulate in your account as you shop.
Once you reach 500 points, you unlock a $5 reward that can be applied to eligible purchases during checkout.
Points continue accumulating after rewards are unlocked, allowing you to progress toward future rewards.
Example:Spend $100 on apparel or merchandise and you could earn up to 500 points, unlocking a $5 reward.
Where can I see my points and how many I’ll earn?
Your current points balance can be viewed in your customer account page.
If you are signed in and have points available, your points balance will also appear during checkout.
When shopping online, the site will also display how many points you will earn from completing your purchase. This information appears in the cart and at checkout before the order is placed.
When will my points appear in my account?
Points are added to your account 24 hours after the purchase is completed.
They will not appear immediately after checkout.
Can I earn points online and in-store?
Yes.
Points can be earned on eligible purchases made both online and in campus stores, as long as the purchase is associated with your account.
Do I need to be signed in to earn points?
Yes.
Purchases must be associated with your account in order to earn points. If you check out as a guest, points cannot be issued for that purchase.
What happens if I return an item?
If an order is refunded or cancelled, the points earned from that purchase will be removed from your account so that your points balance reflects completed purchases.
Are all products eligible for points and rewards?
Not always.
Some products may be excluded from earning points or from reward redemption due to vendor pricing policies or other restrictions. If a reward cannot be applied to a specific item, it can still be used on other eligible purchases.
Do points expire?
Yes.
Points expire 365 days after the date you first redeem your points program. Any remaining points will expire on your membership anniversary date each year.